Privacy policy

Privacy Policy

Last updated: March 2, 2026

BEEZY (VeezVeez Honey Farm Ltd.) (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

1) Personal Information We Collect or Process
“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or another person. Personal information does not include information that is collected anonymously or has been de-identified.

Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process the following categories of personal information:
• Contact details: name, address, billing address, delivery address, phone number, email address
• Transaction information: items viewed, added to cart, purchased, returned, exchanged, canceled, and purchase history
• Payment information: payment method, payment confirmation, and other payment details (payment card details are processed by payment providers; we do not store full payment card numbers)
• Account information (if you create an account): username, password, preferences and settings
• Communications: information you include when contacting us (e.g., customer support inquiries)
• Device and network information: IP address, browser type, device identifiers, and network connection information
• Usage information: how and when you interact with or navigate the Services
• Cookies and similar technologies: identifiers and browsing information collected through cookies and similar technologies

2) Sources of Personal Information
We may collect personal information from:
• Directly from you (when you place an order, create an account, contact us, or otherwise provide information)
• Automatically through the Services (from your device and browser, including via cookies and similar technologies)
• Service providers (who help us operate the Services and process information on our behalf)
• Partners or other third parties (where permitted by law)

3) How We Use Your Personal Information
We may use your personal information to:
• Provide, tailor, and improve the Services (process payments, fulfill orders, deliver products, manage accounts, provide customer support, facilitate returns/exchanges, enable reviews, and improve the shopping experience)
• Communicate with you (order confirmations, shipping/delivery updates, responses to inquiries, service notices)
• Marketing and advertising (send promotional communications and show advertising, where permitted by law and/or based on your consent or preferences)
• Security and fraud prevention (detect, investigate, and help prevent fraud, abuse, or illegal activity; secure accounts and transactions)
• Legal reasons (comply with applicable laws and respond to valid legal process; enforce our policies)

4) Cookies and Similar Technologies
We use cookies and similar technologies to operate the Services, remember preferences, understand usage, and improve performance. You can manage cookies through your browser settings. Blocking some cookies may impact certain features of the Services.

5) How We Disclose Personal Information
We may disclose your personal information for legitimate purposes, including:
• With Shopify and service providers who perform services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, fulfillment, and delivery)
• With business and marketing partners (to provide marketing services and advertise to you, where permitted)
• When you direct or consent to disclosure (for example, shipping arrangements or social media integrations)
• With affiliates within our corporate group (if applicable)
• In connection with a business transaction (such as a merger, acquisition, or bankruptcy)
• To comply with legal obligations and protect rights (respond to subpoenas, court orders, or similar lawful requests; protect the Services, our rights, and the rights of others)

6) Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify and may be processed in countries other than where you reside.

To learn more about how Shopify uses personal information, you can review:
• Shopify Consumer Privacy Policy: https://www.shopify.com/ca/legal/privacy/consumers
• Shopify Privacy Policy (general): https://www.shopify.com/ca/legal/privacy

Shopify also provides a privacy portal where, depending on your location and the context, you may be able to exercise privacy choices related to data processed by Shopify:
• Shopify Privacy Controls / Portal: https://privacy.shopify.com/en

7) Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of third parties. Please review their policies before providing personal information.

8) Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in the jurisdiction where they reside. If you believe a child has provided personal information, contact us to request deletion.

9) Security and Retention
No security measures are perfect. We use reasonable safeguards designed to protect personal information, but we cannot guarantee absolute security.

We retain personal information as long as necessary for the purposes described in this Policy, including to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

10) Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, such as:
• Right to access / know
• Right to delete
• Right to correct
• Right of portability (in certain circumstances)
• Right to opt out of certain uses such as “sale” or “sharing” for targeted advertising (where applicable by law)

How to make a request:
• Contact us using the details in Section 12 (Contact).
• If your request relates to data processed by Shopify, you may also be directed to Shopify’s privacy portal: https://privacy.shopify.com/en

Global Privacy Control (GPC):
If you visit our website with the Global Privacy Control opt-out preference signal enabled, and where required by applicable law, we will treat this as a request to opt out of certain uses for the device and browser used to visit the website. Learn more about GPC at https://globalprivacycontrol.org/.

Marketing communications:
You can opt out of promotional emails at any time by using the unsubscribe link in our emails. Even if you opt out, we may still send non-promotional messages (such as order or account-related emails).

11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Policy on this page and update the “Last updated” date.

12) Contact
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
BEEZY (VeezVeez Honey Farm Ltd.)
Email: info@veezveez.com
Phone: +1-604-652-4364
Website: www.veezveez.com